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Your Duck ID account was compromised and has been locked by UO IT staff

 
 
Submitted by iso-speters6 on
Comments

The following messages are legitimate and should be expected to be received by a user who has had a temporary disable administered onto their account by Information Services. For example, if the user's account is considered compromised, the following messages will be sent to said user upon the account being temporarily disabled, until it can no longer be considered compromised.

SMS: UO Duck ID: Your Duck ID account was compromised and has been locked by UO IT staff. Please contact us for help. https://service.uoregon.edu

Alert Type
Legitimate Email
Message Content

Dear
Your Duck ID account has been locked by the UO Information Security Office due to an account compromise. In order to reactivate your account, you must contact UO IT staff.

Students should contact the Technology Service Desk:
https://service.uoregon.edu/TDClient/2030/Portal/KB/ArticleDet?ID=31704

Faculty and staff should contact the IT staff who support their unit:
https://service.uoregon.edu/TDClient/2030/Portal/KB/ArticleDet?ID=101085

Extended support hours are available by phone and chat:
https://service.uoregon.edu

Information Services
University of Oregon